Objective: The research was conducted to determine whether abusive management plays a role in the impact of healthcare organization employees' levels of virtual exclusion on workplace loneliness.

Material and Method: The study was conducted with 303 healthcare institution employees working in the public and private sectors and selected by convenience sampling method. SPSS 25.0 and AMOS 24.0 programs were used in the analysis of the study data. Confirmatory factor analysis (CFA) was performed to determine the validity of the scales in the study and Cronbach Alpha internal consistency coefficients were examined to examine the reliability of the scales. Afterwards, the normality assumptions and descriptive statistics of the scales were examined and correlation analysis was used to determine the direction of the relationships between the variables. Finally, structural equation modeling (SEM) path analysis was used to test the hypotheses established within the framework of the research model.

Results: A research analyses revealed a positive and significant relationship between cyber ostracism, workplace loneliness, and abusive management. Furthermore, it was determined that abusive management mediated the effect of cyber ostracism on workplace loneliness. Furthermore, a multi-group analysis conducted to determine whether the relationship between cyber ostracism, workplace loneliness, and abusive management variables differed across sectors revealed that only cyber ostracism had a stronger effect on workplace loneliness in the private sector compared to the public sector, and this difference between sectors was statistically significant. Conversely, the abusive management variable did not significantly impact the relationship between cyber ostracism and workplace loneliness across sectors.

Cyber ostracism Workplace loneliness Abusive management Healthcare workers